Effective Date: 2025-05-23
Welcome to Kids@Spelling! These Terms and Conditions govern your use of our website and services. By accessing our platform, you agree to be bound by them.
1. Services Provided
Kids@Spelling offers online learning content in English and Afrikaans spelling and grammar, aimed at children and young learners.
2. User Eligibility
Users under the age of 18 must use the platform under the supervision of a parent or guardian who accepts these terms on their behalf.
3. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login details.
4. Subscription, Payment & Refunds
- Some services require a subscription fee.
- All transactions are securely processed via third-party payment providers.
- Refund Policy: Refunds apply only to physical products purchased through Kids@Spelling. No refunds are available for virtual products, digital content, or subscription fees.
- You may cancel your subscription at any time; access will continue until the end of the current billing period, after which no further charges will occur.
5. Subscription Renewal & Reminder Emails
- We will send reminder emails 14 days before your subscription renews.
- It is the client’s responsibility to cancel their subscription before the next payment date if they do not wish to renew.
- Renewed subscription fees are non-refundable once charged.
6. Website Content and Pricing
Kids@Spelling reserves the right to update, modify, or remove website content, course material, and pricing at any time without prior notice, due to the evolving nature of our educational offerings. While we strive to keep information accurate and up to date, changes may occur.
7. User Responsibilities
You agree not to:
- Use the platform for illegal or harmful activities.
- Share your login credentials or allow unauthorised access.
- Attempt to disrupt or reverse-engineer the platform.
8. Intellectual Property
All content, including videos, lessons, designs, logos, and text, is the intellectual property of Kids@Spelling. You may not copy, share, or reproduce this content without permission.
9. Termination
We reserve the right to suspend or terminate your account without notice for violating these terms.
10. Disclaimers and Limitation of Liability
Kids@Spelling is provided “as is.” We are not liable for any direct or indirect losses resulting from the use or inability to use the website.
11. POPIA Compliance
Kids@Spelling is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). By using our services, you consent to the collection, processing, and storage of your personal information as outlined in our Privacy Policy.
12. Governing Law
These terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in the applicable South African courts.